Moving from BigCommerce to Shopify
Product options and custom fields need a plan for how they map to Shopify variants and metafields. Category URLs and product URLs both get redirects.
WHAT MOVES AND WHAT DOESN’T
| Part of your store | Result |
|---|---|
| Products, variants, prices, images and descriptions | Moves |
| Collections or categories | Moves |
| Customer names, emails and addresses | Moves |
| Page content and blog posts | Moves |
| SEO titles and descriptions | Moves |
| Order history (imported as read-only records, usually through an import app) | Needs work |
| Product options that do not map one-to-one to Shopify variants | Needs work |
| Custom page layouts, which are rebuilt in the new theme | Needs work |
| Gift card balances and store credit (the method depends on your plan and data) | Needs work |
| Customer passwords (Shopify cannot import them). With Shopify's current customer accounts, customers sign in with a one-time code sent to their email, so nobody needs a new password | Does not move |
| Saved payment cards on your old platform | Does not move |
| Your old platform's apps and plugins: we find Shopify equivalents or confirm you no longer need them | Does not move |
Sources: Migrate to Shopify (Shopify Help Center), checked ; Upgrading to customer accounts (Shopify Help Center), checked .
REDIRECTS
We export every URL on your old site that has had traffic or links, map each one to its new Shopify address, and load them as permanent (301) redirects before your domain switches over.
Source: Creating and managing URL redirects (Shopify Help Center), checked .
READ FIRST
- When not to move your store to Shopify
Moving platforms costs money and carries some search-traffic risk. Stay put, or wait, if your current store already does what you need, if you are heading into your busy season, or if the move would depend on paid apps or custom work to replace something you have today.
Updated · Sources: help.shopify.com, shopify.com, checked September 28 to October 5, 2026
OTHER PLATFORMS
Get a written estimate for your BigCommerce store
Every migration has the same four questions: what moves automatically, what needs rework, what cannot move at all, and how to keep old links from breaking. We answer them for your store, in writing, before you commit.